If you encounter any problems during use, please refer to the following instructions, or visit the Huawei official service website ( ) for further assistance. If your computer came pre-installed with Windows 11, pressing F10 will not change the operating system.Īfter you use F10 to restore your computer to its factory settings, please reconfigure it.

If your computer came pre-installed with Windows 10 and is updated to Windows 11, it will return to the pre-installed Windows 10 system after you press F10 to restore it to its factory settings.

Before restoring to the computer factory settings, disconnect it from external devices, such as docking stations and USB flash drives, but do not disconnect it from the power adapter, keyboard, and mouse.

It may take a relatively long period of time for your computer to power on the first time.

Once the restoration is complete, you'll need to reconfigure your computer, such as enrolling your fingerprint, completing Bluetooth pairings, and connecting to a Wi-Fi network. To ensure easy access to Office software in the future, please keep track of the Microsoft account and password used to activate the Office components on your computer.You can decide whether to re-install each software program depending on your needs. After F10 is pressed, the software that was installed in the C drive will need to be reinstalled in a non-system drive (such as the D or E drive).

There is an option for backing up personal files in the C drive before restoring the computer to its factory settings.

Restoring your computer to its factory settings will delete data from the C drive (including files in Desktop, Downloads, and Documents) and the software installed in the C drive.

Notice before using F10 to restore the computer to its factory settings

Reset my computer to factory settings